Support & Resources

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Sign up for online banking

Do your banking from the comfort of your home with our online banking.

Have a membership with Bulkley Valley Credit Union? Signing up is easy, just contact your nearest branch. Staff will walk you through how to sign in to online banking and the types of transactions you can complete.

Access your account history anywhere. Online banking is the quickest way to see transactions that have cleared your account and dispute any unauthorized transactions right away.

Out shopping and need to move funds to your spending account? You can transfer between accounts and the transaction is completed immediately!

Did your friend forget their wallet at home and now they owe you money? With online banking you can send and receive e-transfers. E-transfers are an easy way to move funds from one institution to another (or from one friend to another!).

Have a cheque you need to deposit? You can deposit your cheque through our online banking app with just the snap of a picture!

Direct deposit with CRA

Still receiving Child Tax Benefit or tax return by cheque in the mail? You can set up direct deposit for CRA payments through your online banking.

Worried about security?

You can set up alerts to notify you when you sign on or when any changes are made to bill payment vendors, e-Transfer contacts or a password change. If you receive an alert and it wasn’t you who was completing these tasks then you can contact Bulkley Valley Credit Union to inactivate your online banking.

Learn more

  • Opt out of paper statements

    Opt out of paper statements

    Save the paper and trip to the post office. Get your statements delivered right to your inbox!

    Read more

  • Find account information

    Find account information

    Your banking information can be used for such things as Direct Deposit or Pre-Authorized payments. Learn where to find these helpful details following some quick and easy steps.

    Read more

  • Lost and stolen cards

    Lost and stolen cards

    Bank safely and replace lost or stolen debit and credit cards.

    Read more

Reach us wherever you are

Meet an advisor

Book the day and time that suits you.

Visit a branch

We’re open between 9:30am & 4:30pm, M-F.

Email us

Email a specific branch or department.

Call us

8am-6pm, M-F,
9am-5pm, Sat.