Ways to bank
On the go or on the couch. Do your banking wherever you are.
It’s nice to have options
Online. On your smartphone. In person. Over the phone. We can take care of you.
- 24/7 access to your accounts
- Online security features
- Convenient mobile app
- Bank anywhere, anytime
- Personal in-branch services
- 3,600+ ATMs around Canada
Online banking
Online, anytime
Secure online access to complete your everyday transactions anytime, day or night.
- Review account details and history
- Pay and schedule bill payments
- Send and receive Interac e-Transfers
- Access and print statements
- Set up automated transfers
- Print off a Void Cheque
Mobile app
Go mobile
Make your smartphone smarter with our mobile app. Complete your everyday transactions on the go anytime, day or night. It’s all in your pocket.
- Deposit cheques on your phone
- Check your accounts on the go
- Send and receive Interac e-Transfers
- Pay and schedule bill payments
- Set up automated transfers
Telephone banking
Bank over the phone
Use our automated banking service, or local staff are ready to help you over the phone with extended branch hours.
- Call staff with extended hours:
1-877-847-2828 - Access automated 24/7 banking:
250-847-3090 - Reset your password:
1-888-289-4331
See some friendly faces
You’re much more than an account number to us. Pop in to your local branch for a warm welcome, great advice and professional service.
- Choose from four local branches
- Do all your banking
- Set up online banking
- Meet with expert advisors
- Access safety deposit boxes
ATM network
ATMs everywhere
Withdraw and deposit money for free through a network of over 3,600 ATMs across Canada.
- Check account balances
- Withdraw money
- Deposit cash and cheques
- Make PIN changes
Debit & credit cards
Convenient ways to pay for things
Enjoy multiple ways to make purchases from shopping online with your credit card or tap and pay in stores.
- Touchless payments in store
- Pay with Apple Pay, Samsung Pay and Google Pay with your credit card
5 tips to protect yourself online
We take your security very seriously. Here are some tips and resources for protecting your personal and financial information online.
Be alerted in real time about suspiscious account activity.
Take steps to protect your passwords and avoid scams.
Keep your personal information safe from criminals.
Protect yourself from fake emails and texts, and other scams.
Protect against ATM, debit card and credit card fraud.
MemberDirect® Privacy and Security
Read the finer details about your security and privacy on MemberDirect®.
Reach us wherever you are
Meet an advisor
Book the day and time that suits you.
Visit a branch
We’re open between 9:30am & 4:30pm, M-F.
Email us
Email a specific branch or department.
Call us
8am-6pm, M-F,
9am-5pm, Sat.