Reach us wherever you are

Meet an advisor

Book the day and time that suits you.

Visit a branch

We’re open between 9:30am & 4:30pm, M-F.

Email us

Email a specific branch or department.

Call us

8am-6pm, M-F,
9am-5pm, Sat.

Supporting you locally

Do your banking or get local, friendly, expert advice at a credit union branch or insurance office near you, or find a surcharge-free ATM across Canada.

Bulkley Valley Credit Union – Smithers Branch

Bulkley Valley Financial Services, Member Services Contact Centre

3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0

250 847-3255
1 877 847-2828

Bulkley Valley Credit Union – Hazeltons’ Branch

4646 10th Avenue
PO Box 159
New Hazelton, BC
V0J 2J0

250 842-2255

Bulkley Valley Credit Union – Houston and District Branch

2365 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0

250 845-7117

Bulkley Valley Credit Union – Lakes District Branch

117-35 Lakeview Mall, Hwy 16
PO Box 1029
Burns Lake, BC
V0J 1E0

250 692-7761

Bulkley Valley Insurance – Smithers Office

1139 Main Street
PO Box 2380
Smithers, BC
V0J 2N0

866 811-1110

Bulkley Valley Insurance – Houston Office

3350 10th Street
PO Box 369
Houston, BC
V0J 1Z0

866 811-1115

Bulkley Valley Financial – Houston Office

2367 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0

250 845-7977

Bulkley Valley Credit Union – Administration

3872 1st Avenue
PO Box 3637
Smithers BC
V0J 2N0

250 847-7933

Branch and ATM locator

Find us at one of our 6 locations in the Bulkley Valley, or access thousands of surcharge-free ATMs across the country.

Reach the right person

Have questions? We are here to support you.

Call us M-F, 8-6 or Saturday 9-5. Or email us and get a response within one business day.

Have a question about your personal loan or mortgage? Email us and get a response within one business day.

Have a question regarding a commercial loan or financing? Email us and get a response within one business day.


24/7 support when you need it

Get 24/7 help with credit cards, member cards and online banking technical stuff.

Credit cards

Suspect Fraud? Lost or stolen card? Questions about your account?

Member cards

Lost or stolen member card? We’ll get you set up with a new one.

Online banking

24/7 tech support, including online banking access and other technical issues.

Talk through your banking needs

Book an appointment with one of our Member Relationship Managers. Choose a location, service and time that best suits your needs.

  • Becoming a member
  • Everyday banking
  • Personal borrowing
  • Investing
  • Business banking

Questions about insurance?

Our experienced insurance brokers are available over the phone, by email, or in person in two locations.

Smithers

Houston

Questions about investing?

Your investment plan evolves as you move through life. Our trusted advisors are available in person or at the end of the phone whenever you need them.

  • Becoming a member
  • Everyday banking
  • Personal borrowing
  • Investing
  • Business banking