Now the fun stuff
If you’re looking for more information, policies, and terms of use, we have you covered right here!
Still can’t find your answer? Give us a call!
100% Deposit Coverage
Being part of a credit union in B.C. means CUDIC has your deposits 100% covered.
Complaint Policy
Unhappy with our service? Sorry to hear that. Let us help you get a resolution.
Market Code of Conduct
Our guarantee of service that you can hold us to.
MemberDirect® Member Agreement
Your MemberDirect® Legal information and Agreement.
MemberDirect® Small Business Agreement
Your MemberDirect® Small Business Legal information and Agreement.
MemberDirect® Privacy Policy
Privacy and safety of information is a big priority with us.
Canadian code of practice for consumer debit card services
This code outlines industry practices as well as consumer and industry responsibilities, which help protect consumers in their use of debit card services in Canada. It establishes standards with respect to cardholder agreements, determining liability if there is a loss and resolving disputes.
Code of conduct for the credit and debit card industry in Canada
This code has been adopted by credit and debit card networks (payment card networks) and their participants, which includes Bulkley Valley Credit Union. The code’s purpose is to demonstrate the payment industry’s commitment to:
- Ensuring that merchants are fully aware of the costs associated with accepting credit and debit card payments
- Providing merchants with increased pricing flexibility to encourage consumers to choose the lowest-cost payment option
- Allowing merchants to choose freely which payment options they’ll accept
MemberDirect® Online Security Information
Personal information needs to be kept secure. Stay safe while online.
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