Covid-19 Updates


Personal Accounts

Account Reporting & Statement Frequency

Chequing Account

Imaged* statements are mailed monthly.

Non-Chequing Accounts

Receive statements twice during the year, effective June 30 and December 31.

Account Information

Available anytime via ATM, MemberLink® telephone banking and MemberDirect® online banking service.


In Our Community

  • You called, and we listened

    A new centralized Call Centre has been created in our Smithers Branch to offer you help and assistance with expanded hours.

    If you need help with password resets, bill payments, or booking appointments, we've got you covered.


    Read More

  • Introducing our Mortgage Development Manager!

    Now you can get our excellent customer service delivered right to your door!

    Too busy to come to a branch but need help purchasing a home?

    Our very own Tina, will travel to YOU!

    Read More

  • Call for Nominations 2022

    The 2021 Winter Newsletter will be attached to your December Statement. The Newsletter includes the call for nominations for our Board of Directors. An election of directors will take place to fill two positions in Smithers and one position in the Houston District. For more information please continue reading.

    Read More